Terms of Service

By accessing or using the Postage.to service ('Service'), you agree to be bound by these Terms of Service. If you do not agree to all these terms, you may not use our services. Our Privacy Policy, which explains how we collect and use your information, is also part of your agreement with us.

Postage.to provides a service that allows users to send physical letters through our website. We convert your digital documents to paper letters and mail them to designated recipients worldwide. We use third-party providers, including but not limited to ClickSend, for the printing and delivery of your letters.

Some features of our Service may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to update your information to keep it accurate and complete.

You retain ownership of any content you submit for printing and mailing through our Service. By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely for the purpose of providing our services to you. You agree not to submit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable. We reserve the right to refuse to process any content that we believe violates these Terms or any applicable law.

Use of our Service requires payment of fees as described on our website. All fees are in USD unless otherwise specified. Fees are non-refundable except as required by law or as explicitly stated in these Terms. We use Stripe for payment processing. By using our Service, you agree to Stripe's terms of service and privacy policy. We do not store your full credit card information on our servers.

While we strive to ensure our Service is available 24/7, we do not guarantee uninterrupted access to our Service. Delivery times are estimates based on information from our third-party providers and may vary based on destination country, customs processing, and other factors beyond our control.

We take your privacy seriously. Our Privacy Policy describes how we collect, use, and protect your personal information. By using our Service, you consent to our collection and use of your information as described in our Privacy Policy.

To the maximum extent permitted by law, Postage.to shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to us for the specific service giving rise to the claim.

You agree to indemnify and hold harmless Postage.to, its affiliates, officers, employees, and partners from any claims, liabilities, damages, losses, costs, or expenses, including legal fees, arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If you have any questions about these Terms, please contact us at legal@postage.to.